Department of Quality Management
| Name of the unit: | Department of Quality Management |
| Head: | Prof. dr hab. Tadeusz Sikora |
| Website: | www.zj.uek.krakow.pl |
| Telephone: | |
| Email: | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Fax: | |
| Main research areas: |
Management Commodity Science Economics Marketing Hospitality, Leisure, Sport & Tourism |
| Description: |
Implementation, functioning and implementation of the quality management systems (ISO 9000, branch systems of quality management, intergrated quality management systems). Food safety management (obligatory systems: GMP/GHP, HACCP, voluntary systems ISO 22000). Total quality management and other management concepts. Risk analysis in management systems. Conformity assessment system. Human factor in management systems, internal and external client in an organization. Consumer behavior in quality management system. Economic aspects of quality, costs of quality. Psychosocial aspects of quality management. Research and evaluation of quality of services. Product management Multicriteria decision support methods AHP/ANP. |
